HeadsUp is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.
What Data We Collect
We collect only the minimum information necessary to provide alert services:
- Signal Username: Your Signal username (e.g., username.01) to send you encrypted alerts
- ZIP Code: The ZIP code(s) you want to monitor for ICE activity
- Alert Radius: Your preferred radius for alerts (5-25 miles)
- Registration Timestamp: When you signed up for alerts
What We DON'T Collect
- No personal names
- No email addresses
- No phone numbers
- No precise location data or GPS coordinates
- No browsing history or cookies for tracking
How We Use Your Data
Your information is used exclusively for:
- Matching Reports: Comparing ICE activity reports to your alert areas
- Sending Notifications: Delivering encrypted alerts through Signal
- System Monitoring: Ensuring alerts are delivered successfully
- Service Improvements: Understanding usage patterns to improve reliability
Data Retention
We automatically delete data based on these timelines:
- Active Users: Data retained while you're subscribed to alerts
- After Unsubscribe: Your data is scheduled for deletion 30 days after you unsubscribe
- ICE Report Data: Publicly reported ICE activity data retained for 90 days
- Alert Logs: Records of sent alerts retained for 30 days for troubleshooting
Automatic Deletion
When you text STOP to unsubscribe, your data is automatically scheduled for permanent deletion in 30 days. You can also request immediate deletion by contacting us.
Data Sharing & Security
We Never Share Your Data
- No Selling: We will never sell your information to anyone
- No Third Parties: We don't share your data with advertisers, marketers, or data brokers
- No Analytics Tracking: We don't use Google Analytics or similar tracking services
- Signal Handles Delivery: Messages are sent through Signal's encrypted network. We cannot read your messages.
Security Measures
- Database Encryption: Your data is encrypted at rest
- SSL/TLS: Website uses HTTPS encryption
- Limited Access: Only essential system administrators can access the server
- Rate Limiting: Protection against spam and abuse
Your Rights
You have complete control over your data:
- Unsubscribe Anytime: Text STOP to immediately stop receiving alerts
- Request Deletion: Contact us to delete your data immediately instead of waiting 30 days
- Access Your Data: Request a copy of what information we have about you
- Update Information: Sign up again with updated preferences (old data replaced automatically)
Important Disclaimers
Community-Sourced Data: ICE activity reports come from public community sources and may not always be accurate or complete. Always verify information and follow local news for official updates.
Signal Privacy: While we send alerts through Signal's encrypted network, Signal has its own privacy policy. We recommend reviewing it at signal.org/legal.
Changes to This Policy
We may update this privacy policy from time to time. Significant changes will be communicated through:
- Updated "Last Updated" date at the top of this page
- Signal message notification for major privacy changes
- Continued use of the service constitutes acceptance of updated terms